Frequently Asked Questions

What is a petlove pack?

PetLove Packs are designed to provide pet lovers with handy supplies, accessories and educational information beneficial to their pet's health. Along with information, you will receive TRULY all-natural treats based on ancestral diet, meaning ALL treats and chews have minimal ingredients and are sourced from USA/Canada only. We know information, treats and supplies can't entertain your pet for the entire month, which is why you will also receive high quality toys from top brands like Mammoth, Chuckit!, KONG, and many more.  

How many items will I get in each PetLove Pack?

 We can't promise the same amount of items each month, but we can promise that some months you may receive a bigger box with a few really big items, or you may receive a smaller box with plenty of items appropriate to your pet's size. Expect anywhere from 4-6 of the highest quality products each month.

Is there any commitment or contracts?

NEVER! Our goal is to provide the healthiest and highest quality products for our PetLovers at a low cost, with NO long-term contracts, and NO hassles or fees. All subscriptions are month to month and can be paused or canceled at any time.

When can I expect to receive my PetLove Pack?

You have until the end of each month to place your order for the next month's Pack. For example: If you order on October 31st you will receive your PetLove Pack November 7-10th. If you order on November 1st, you will receive your PetLove Pack December 7-10th. 

When will my subscription automatically renew?

All subscriptions are month to month and can be canceled or paused at any time. Subscriptions renew on the 11th of every month. If you cancel anytime on or after the 11th, you will receive one more PetLove Pack and be removed from the subscription.

Is there free shipping?

We offer free shipping to those in the United States and U.S Territories. If you are ordering from Canada we charge a flat rate of $8.00. Almost all other countries will have a flat shipping rate of $15.00. If you have any questions regarding shipping to your location feel free to contact us at info@petlovepack.com. 

Who founded PetLove Pack?

Our Founding Pack Members are Sydney and Joseph Archuleta, and their pit bull Maximus. Sydney was raised on a farm in northern California and has had every pet from chickens, pigs, and goats to dogs, cats, hamsters, birds and more! Joseph grew up with either a cat or a dog in his home at all times, and as an adult has bred and raised several litters of puppies while working with pet behavior and nutrition specialists along the way. Maximus is actually the one responsible for inception of PetLove Pack. Since Max is so strong and powerful he goes through toys and treats way to fast! So we understand that buying durable toys, truly healthy treats, and supplies from the pet store can get pricey. This is exactly why we wanted to create a monthly box that will give you the most value possible, while also teaching you behavior and biology facts that you may not even know about your pets. We believe that pets can improve the quality of life in humans and are passionate about doing everything possible to return the gesture.

Does PetLove Pack donate to any charities, non-profits or animal shelters?

3% of every purchase made will go towards filling up our PetLove Packs with supplies that will be donated to pets in need of extra love and care no matter where they are! They may be in a foster home, animal shelter, pound or homeless on the street with their pawrents. Please contact us at info@petlovepack.com if you would like to see about receiving donated packs to your charity, non-profit, animal shelter or business. 

Are you ready to join the pack?